Collecting Fees for Ancillary Service Endorsements Do You Know……?
Do You Have…..a mailer using an endorsement for forwarding and return address correction services, but then refuses to pay the fee for the service rendered?
Do You Know…..When a mailer refuses to pay the fees for address correction notices or the weighted fees due for returned pieces, the claim should be referred to the District Finance Office for collection following the procedures outlined in Management Instructions, DM-140-2010-1, Assessing and Collecting Deficiencies in Postage and Fees. The mailer should be advised that no further mail bearing these endorsements will be accepted until the amount determined to be due is paid. Notify the acceptance BMEU to ensure that no additional mailings bearing the endorsements are accepted.
Quick Service Guide