Lead Clerk positions will be established as follows:
Lead Sales and Service Associate
Lead Mail Processing Clerk
Lead Customer Service Clerk
They will earn one level higher than others in their group.
To be awarded a Lead Customer Service Clerk or Lead Mail Processing Clerk position, employees must have a minimum of one year’s experience in the functional area. Lead Sales & Service Associates must have a minimum of one year’s experience working on the window.
Lead Clerks can perform all of the tasks of a supervisor except issue discipline and grant leave. They may work alone or as a working leader, with or without supervision, and will have the latitude to determine when a supervisor should be involved in their activities.
Lead Clerk positions will be posted as senior-qualified duty assignments.
Lead Clerk Questions And Answers
Lead Sales and Services Associate Job Description